Saturday, April 30, 2011

GoToWebinar Upgrade: in early May including iPad support

DearREADERS,
Today brings a notice from Citrix about the required automatic update to be released early next month for their GoToWebinar product. Many of the webinar hosts at GeneaWebinars.com use GoToWebinar as method for producing their webinars. I am particularly excited to see that the iPad  will now partially supported  (except for polls and Q & A) as noted below from this copy/paste of my email notice:





In order to ensure that you receive the highest levels of service, we need you to upgrade to the latest version of GoToWebinar® in approximately seven days. 

What to Expect on or after May 6, 2011

You will automatically be prompted to download the newer version of the GoToWebinar software. Because the one-time download and upgrade process may take a while for some customers on slower connections, we recommend that you and your attendees log in a few minutes early to your first meeting or webinar.

What You Should Know about the Upgraded Version

  • Anyone can now register for and attend GoToWebinar sessions via the free app for iPad®. (Polls and Q & A not yet supported for iPad users).
  • To help those using Integrated Toll-Free audio better control their audio costs, the call will now end immediately when the organizer ends the meeting, webinar or training. Participants will be disconnected with a message that the organizer has ended the call.
  • The upgrade will not affect any of your scheduled online meetings, webinars or trainings. Your meeting IDs, access codes and URLs will remain the same.
  • Some users with software firewalls will need to give permission to the GoToWebinar program to operate. For more information, visit: http://www.citrixonline.com/s/firewalls.
Questions? Feel free to visit our online Frequenly Asked Questions. We hope you will enjoy using the latest version of GoToWebinar. Please don't hesitate to contact us if you have any questions or issues. 
Ol' Myrt's recommendation? Just log in to your favorite GeneaWebinar event a minute or two earlier, so your free version of GoToWebinar can be updated.

Happy family tree climbing!
Myrt     :)
DearMYRTLE,
Your friend in genealogy.

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